Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and…
Structuring three types of content.
When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.
Measuring the effectiveness of intranet teams.
There are a range of practical ways of assessing whether the team is spending its time to greatest effect.
The weight of the existing intranet.
Some time back, we worked for a large government agency. Their intranet was terrible, a huge collection of separate sites dating back over a decade….
How to empower authors.
In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little…
How to empower authors.
Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.
About the intranet, on the intranet.
The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team…
About the intranet, on the intranet.
The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.
Seven roles of the intranet homepage.
There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.
Collaboration: questions to ask.
Staff and business areas often identify a need for collaboration tools, without knowing what the best solution would be. They may have some familiarity with…
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