About Step Two

With over 30 years’ experience, we’ve helped clients plan and design intranets, digital workplaces, and digital employee experiences. We provide independent, unbiased services and advice, allowing us to put people at the centre of our solutions.

Based in Australia, our fully distributed team also work across New Zealand, SE Asia, Europe, and the U.S.

Step Two is led by founder James Robertson, a global thought-leader, author, speaker, and long-time advocate of employee-centric solutions.

Consulting. Community. Knowledge.

In the past 10 years alone, we’ve provided independent specialist consulting services to over 175 clients across the full range of industry sectors, from small local not for profits to large multi-nationals. We have extensive experience across all levels of Australian and New Zealand government and can be found on state and federal government supplier panels.

A cornerstone of the Step Two philosophy is to foster and support the digital workplace community. Via our Step Two Forum, annual conference, and Intranet and Digital Workplace Awards, we share best practice and inspiration from internal solutions that are otherwise out of sight, connect you with your peers, and help you get the advice, professional development and recognition you deserve as an enterprise practitioner.

We also have an extensive library of articles, books, and practical whitepapers that are openly available for anyone to explore.

What sets us apart

Unrivalled knowledge

For more than three decades we’ve been advancing the fields in which we work and we give you the full benefit of this experience.

Pragmatic support and advice

We are focused on helping you succeed, regardless of what step of the journey you’re on.

Trusted track record

We’ve delivered hundreds of client engagements across every industry, around Australia and internationally.

Sustained commitment

Our unwavering passion has been to foster the global community and lift the knowledge of every team through our Step Two Forum, DEX conferences and the Intranet & Digital Workplace Awards.