At Step Two, we help organisations establish and sustain modern digital workplaces
Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.
We help our client partners to achieve an engaged and efficient workforce who are supported by a great digital employee experience.
How we work
Consulting
Working in partnership with you, we have well-tested methodologies that will get you the outcomes you need.
Advice and mentoring
Get our knowledge and insight on tap, to use whenever you need it throughout your journey.
Training and workshops
Build knowledge and expertise quickly within your organisation, and learn practical skills.
We engaged Step Two to embark on a digital workplace and knowledge management journey to help us improve usability, findability and governance on our existing SharePoint platform just after COVID remote working started. We went through many sessions of user research, content review, information architecture design, prototyping, user testing and governance framework creation. Step Two helped us build a brand new intranet, and created practical guidelines for ongoing information management and ‘what to use when’ for our digital tools. Step Two were knowledgeable, professional, and adapted to our needs throughout the engagement. I’d highly recommend Step Two to any organisations that want to improve their digital employee experience.
Lulu Zhang, Head of IT, ANZIIF
What sets us apart
We know digital workplaces, more than any other firm, having spent over 25 years building (and sharing!) our knowledge. We put workforce needs at the heart of all our work, and our strategies are informed by robust staff research.
Unlike many firms, we don’t sell products, implement systems or write code. We’re highly knowledgable about technology (and the market), but entirely vendor-neutral.
As a specialist consultancy, we treat every project as an opportunity to further innovate, and aren’t satisfied by ‘cookie cutter’ deliverables. For us, theory must always meet reality, generating an outcome that works for your staff and your business.
Who we’ve worked with (to name just a few)
Over the last 25+ years, we’ve worked with hundreds of organisations both large and small, across Australia and internationally. This includes:
