We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.


Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest insights

What’s new in the world of DEX, digital workplaces and intranets

Our clients

Across many industries, browse our portfolio

Local councils
University & tertiary

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Step Two completed a review of our existing intranet in September 2018. At the time we were transitioning from a very old intranet platform to O365/SharePoint Online. While there was work underway to migrate content we didn’t have a fully formed intranet vision, governance, or resource management process. We needed a more detailed development roadmap to guide and focus our activities.

Step Two were able to review all aspects of the current intranet and spoke to a range of key stakeholders from the business. They were able to quickly identify our pain points and highlight areas where there was scope for improvement. All the recommendations aligned with both intranet best practice and the business requirements identified by key stakeholders and current intranet administrators.

Step Two’s assessment pin-pointed what was working well now, general areas for improvement, and key opportunities for us to focus on for the next 12 months. Their approach was proactive and pragmatic offering practical suggestions that were realistic and achievable. They also took the time to go through the review in great detail to provide context and explanation for each aspect of the audit, ensuring that our intranet team were fully briefed on each recommendation.

I would highly recommend the Annual Intranet Review to other organisations as a way to help build a more strategic and focused foundation for an Intranet that meets the requirements of their business.

Justine Cormack, Group Information Services Manager, Beca


The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.


The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.


Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.


Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The Step Two Store

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating
sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.


Inspiring sites that deliver
business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.


What every intranet team
should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.


Plus: Download our latest white-paper free