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We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.

Intranets

Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest
FEATURES

What’s new in the world of digital workplaces and intranets

Do you need a governance quick start?
How important is digital employee experience?
From intranets to digital employee experience (keynote presentation, March 2019)
What does an Office 365 ‘people wave’ look like?
How many organisations have a strategy for digital employee experience?
Knowledge management isn’t dead, it’s more important than ever!
See what’s happening in digital employee experience: DEX survey results 2018/2019
Digital employee experience (DEX): top down and bottom up
DEX -> CX
Should your governance be sponsored or democratic?

Our
Clients

Across many industries, browse our portfolio

All
Corporate
Financial
Global
Government
Healthcare
Infrastructure
Legal
Local councils
NGO
Telecomms
University & tertiary

Load More

I thought I was embarking on a journey into the world of Intranets, when I engaged Step Two to help both inform our business and develop a strategy for our corporate intranet; instead I came out the other side not only much more knowledgeable, but embracing what the future holds for intranets and the digital workplace –- and it’s pretty exciting.

James brings his passion and expertise to the table to help explore concepts and options, to create a plan that is both practical and visionary. It was great to be exposed to his methods and structured approach to problem solving and opportunity surfacing.

- Vikki Hseih, Group Technology Manager – Collaboration, News Limited

STEP TWO FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The STEP TWO
STORE

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

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Inspiring sites that deliver business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

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What every intranet team should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

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Plus: Download our latest white-paper free

VISIT THE STORE