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We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.

Intranets

Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest
FEATURES

What’s new in the world of digital workplaces and intranets

DEX 2019 covers the topics that count (in Sydney, September 18-20)
Six key themes from the 2019 Intranet and Digital Workplace Awards
Join us at events around the globe for the 2019 Intranet & Digital Workplace Awards
Introducing the 15 winners of the 2019 Intranet and Digital Workplace Awards!
DEX 2019 opens for registrations!
Six clues that you should take a tactical approach to Office 365
Get your digital workplace team ready for the new financial year
Two approaches to Office 365 success (strategic and tactical)
The 2019 edition of the Digital Workplace Radar is now available!
Do you need a governance refresh?

Our
Clients

Across many industries, browse our portfolio

All
Corporate
Education
Financial
Global
Government
Healthcare
Infrastructure
Legal
Local councils
NGO
Telecomms
University & tertiary

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I first met Catherine in 2011 when I was still fairly new to the world of intranets. Since then I have had the opportunity to work with her many times through membership of the Intranet Leadership Forum and as a supporter of several Step Two events. She is unfailingly generous with her knowledge and always fun to work with. Catherine has a wealth of intranet experience and is a skilled mentor who uses her vibrant personality to build connections across the intranet community. I recommend Catherine as a contact to anyone who is embarking on an intranet journey.

- Rebecca Jackson, NextDC

STEP TWO FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The STEP TWO
STORE

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

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Inspiring sites that deliver business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

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What every intranet team should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

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Plus: Download our latest white-paper free

VISIT THE STORE