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We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.

Intranets

Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest insights

What’s new in the world of DEX, digital workplaces and intranets

It’s time to enter your great work into the 2020 Intranet & Digital Workplace Awards!
Heads up: the 2020 Intranet & Digital Workplace Awards open next week!
DEX 2020: put the dates in your diary for the must-do digital employee experience conference
This year’s DEX Survey is now open for participation
How it fits together: intranets, digital workplaces and digital employee experience
Narrative is at the heart of digital employee experience (DEX)
What do intranets look like in the new world of SharePoint Online and Modern?
Is your intranet governance getting a bit tired? Get an upgrade!
How to create a great digital employee experience (DEX)
What does a digital workplace look like? (Keynote presentation at IKO Singapore 2019)

Our clients

Across many industries, browse our portfolio

All
Corporate
Education
Financial
Global
Government
Healthcare
Infrastructure
Legal
Local councils
NGO
Telecomms
University & tertiary

ClubsNSW
Western Sydney Local Health District
ASB
Qld Health
Hunter Water
Australian Health Service Alliance
Energex
UNICEF
BlueScope Steel
Melbourne Water
NBN Co Ltd
Qld Ombudsman
VicSuper
Officeworks
Toyota
Powerlink Queensland
Bayside City Council
Commonwealth Ombudsman
Ausgrid
Queensland University of Technology (QUT)
Load More

Step Two conducted an Annual Intranet Review that clearly articulated the opportunities for improvement.  Findings were based on extensive stakeholder interviews and Step Two’s best-practice experience. The comprehensive report included a plan with clear priorities and recommended actions.  These were broken down into phases of work, making the action plan easy to follow and achievable with limited resources. Step Two’s intranet operating model also provided a useful framework to ensure we maintain a best-practice intranet going forward.

Mary Zuber, Internal Communications Specialist, The Fred Hollows Foundation

STEP TWO FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The Step Two Store

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating
sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

BUY NOW

Inspiring sites that deliver
business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

BUY NOW

What every intranet team
should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

BUY NOW

Plus: Download our latest white-paper free

VISIT THE STORE