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We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.

Intranets

Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest insights

What’s new in the world of DEX, digital workplaces and intranets

In the lead up to June 30, get your team ready to support the coming recovery
What does intranet success look like? (in Office 365 or SharePoint on-prem)
When conducting Office 365 training, don’t skip the key concepts
When a crisis hits: intranet recovery and beyond
Have a clear purpose for your collaboration tools
A practical management model for Office 365
Getting a new intranet during a pandemic: move fast, but put these six elements in place for long term success
Intranet and digital workplace advice, when you need it, remotely
Is technology no longer a barrier to delivering a great digital employee experience (DEX)?
Is digital employee experience (DEX) being strongly led top-down?

Our clients

Across many industries, browse our portfolio

All
Corporate
Education
Financial
Global
Government
Healthcare
Infrastructure
Legal
Local councils
NGO
Telecomms
University & tertiary

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We now have a practical and concise document that clearly outlines our intranet’s performance against key success indicators. This was a simple, quick process that gave us an independent picture on what’s working, and what’s not.

It was great to have Step Two’s advice and depth of knowledge to give us perspective and help us ensure a best-practice approach.  I highly recommend the Annual Intranet Review to all intranet teams as part of their annual process.

Michele Bouchard, Digital Communications Specialist, Canon Australia

STEP TWO FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The Step Two Store

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating
sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

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Inspiring sites that deliver
business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

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What every intranet team
should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

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Plus: Download our latest white-paper free

VISIT THE STORE