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We help organisations establish and sustain modern digital workplaces.

Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.

We support our client partners in achieving an engaged and efficient workforce who are supported by a great digital employee experience.

Digital workplace services

Tackle the bigger picture and develop strategies that encompass the intranet, collaboration, Office 365 and beyond.

Intranets

Produce a modern intranet that delivers tangible business value, guided by staff research and insights from the world’s intranet experts.

Collaboration and social

Chart a path to successful collaboration, empowering staff to work together more effectively and fostering a stronger culture.

Latest
FEATURES

What’s new in the world of digital workplaces and intranets

See what’s happening in digital employee experience: DEX survey results 2018/2019
Digital employee experience (DEX): top down and bottom up
Call for speakers now open for DEX 2019
DEX -> CX
Should your governance be sponsored or democratic?
The fifth power of #DEX: Passion
The fourth power of #DEX: Impact
The third power of #DEX: Cohesion
The second power of #DEX: Vision
Get the right product to underpin your new intranet or digital workplace

Our
Clients

Across many industries, browse our portfolio

All
Corporate
Financial
Global
Government
Healthcare
Infrastructure
Legal
Local councils
NGO
Telecomms
University & tertiary

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My interaction with Catherine first began when we became members of the Forum in 2013. Her infectious enthusiasm and passion for all things Intranet-ty have made it easy for us to keep iterating a relevant intranet for our workforce.

She’s undoubtedly the industry leader in the intranet space with a great ability to project intranet trends. Catherine has a deep understanding of the struggles and challenges each intranet team faces. She has also a unique way of asking the correct prodding questions that have helped us look into a problem from a different angle. “Oh, I’ve never thought of that before! Thank you for bringing that up!” is something we often mutter when we chat with Catherine. Catherine is an invaluable resource to any Intranet project – no matter which stage of the project you are at.

- Victorin Lai, Ambulance Victoria

STEP TWO FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Step Two Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

The STEP TWO
STORE

Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

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Inspiring sites that deliver business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

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What every intranet team should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

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Plus: Download our latest white-paper free

VISIT THE STORE