In 2024, intranets, digital workplaces and digital employee experience (DEX) remain as critical as ever. They help employees to stay informed, complete tasks and find what they need. They drive productivity, collaboration, customer service and even innovation. They engage employees and help nurture organisational culture. Organisations continue to invest in digital workplace tools and technologies that deliver value in many different areas.

To share leading-edge approaches and inspiring examples, Step Two announces today the winners of the 2024 Intranet and Digital Workplace Awards. Now in their eighteenth year, these are global awards that recognise outstanding contributions to the fields of intranets, digital workplaces and digital employee experience. The awards uncover remarkable solutions that deliver business value, sharing them with the wider community.

Key highlights from this year are:

1. knowledge management is fuelling DEX
2. the intranet project playbook has hit a new high
3. digital workplace teams draw on superpowers
4. continuous improvement is king (and queen)
5. content laser-focused on users always wins
6. winning teams make informed tech choices

Obtain a copy of the 2024 Intranet and Digital Workplace Showcase report for full details on the highlights and winners. You can also browse this year’s winners, drilling down to the key case studies you need.

So without further ado, here are details of this year’s winners!

The Duke Energy intranet homepage. Screenshot appears courtesy of Duke Energy.

Platinum winner

The Platinum award recognises one outstanding entry that will inspire teams around the globe:

• Duke Energy (USA): An excellent user-centric intranet brilliantly managed by its team that has delivered exceptional value over two decades, with strong strategic alignment and an ongoing road map of great features and well-designed content.

The Comcast intranet homepage also showing a top-level navigation item. Screenshot appears courtesy of Comcast.

Gold winners

The winners across multiple categories (in alphabetical order):

• Comcast (USA): An ambitious intranet with custom features, delivering a very attractive and on-brand, consumer-grade experience with useful integrations, powerful findability and extensive personalisation.
• Department of Education Western Australia (Australia): An intranet built on strong content design principles and strict governance that delivers informative, consistent and accessible information to a huge, distributed audience.
• EY (UK): A transformative and ambitious reimagining of a global knowledge platform with a new search experience, machine learning, a deep integration with PowerPoint and much more.
• Fragomen (USA): A highly effective relaunch and restructuring of a collection of specialist legal knowledge on a law firm intranet, fuelled by new search capabilities, all delivered without the help of IT.
• Grant Thornton USA (USA): A bespoke SharePoint intranet with extensive integrations to support complex knowledge management, with robust content governance, enterprise search and a unique personalised dashboard area.
• Guardians of New Zealand Superannuation (New Zealand): An extremely well-executed project for a new SharePoint Online intranet, with a strong implementation methodology, and good use of models and frameworks.
• Ogletree Deakins (USA): An extensive and exciting upgrade of a law firm intranet based on SharePoint Online, with high-value features including enterprise search integration, knowledge-focused areas, a custom chatbot and custom expert search.

The MAN Energy Solutions intranet homepage. Screenshot appears courtesy of MAN Energy Solutions.

Silver winners

The winners across multiple categories (in alphabetical order):

• Anglicare Sydney (Australia): An effective new intranet rolled-out via a best-practice methodology, with content and features wrapped around the needs of users, including front line care staff.
• MAN Energy Solutions (Germany): A comprehensive and innovative set of enhancements to evolve and improve a new intranet, all underpinned by robust content governance, user research, data-driven insights and automation.
• Scope Group (Australia): A complex project to merge three intranets with a compressed timeline, technical challenges, limited resources and cultural sensitivities, all brilliantly navigated by the team through creative approaches.

Obtain insights from the winners

You can browse this year’s winners on the main Awards page, narrowing down to the specific insights you need to succeed.

Then get the full insights into all these winners by obtaining a copy of the 2024  Intranet and Digital Workplace Showcase report. This provides the insights you need, in a format that you can easily dip into as required.

Agency and vendor credits

Congratulations also to the following agencies, consultancies and vendors who were involved in the winning entries:

• Adobe Consulting Services (EY)
• Brennan IT (Scope Group)
• Circle T (Scope Group)
• Datacom (NZ Guardians of Superannuation)
• Infodash (Ogletree Deakins)
• Interact Software (Anglicare Sydney)
• Neudesic (Ogletree Deakins)
• Precio Fishbone (MAN Energy Solutions)
• Rightpoint (Comcast, Ogletree Deakins)
• Search Explained (Fragomen)
• Upland (Ogletree Deakins)

Enter next year!

Our congratulations to this year’s winners, and many thanks to all the organisations, agencies, teams and individuals that contributed.

You deserve a trophy! If you’re currently doing great work on your intranet or digital workplace, visit the Awards page, and sign up to be notified when next year’s Awards opens for entries in January 2025.