Product Description

The must-have annual report for all intranet and digital workplace teams. Featuring 11 case studies and hundreds of screenshots, this report shows how to deliver real business value and solutions that work.

About the awards

The Intranet and Digital Workplace Awards are global awards that recognise outstanding contributions to the fields of intranets, digital workplaces and digital employee experience (DEX). The awards uncover remarkable solutions that deliver business value, and then share them with the wider community. We also shine a light on the talented teams behind this work, and the agencies that have supported them.

This year’s winners

Platinum winner

• Duke Energy (USA): An excellent user-centric intranet brilliantly managed by its team that has delivered exceptional value over two decades, with strong strategic alignment and an ongoing road map of great features and well-designed content.

Gold winners

The winners across multiple categories (in alphabetic order):

• Comcast (USA): An ambitious intranet with custom features, delivering a very attractive and on-brand, consumer-grade experience with useful integrations, powerful findability and extensive personalisation.
• Department of Education Western Australia (Australia): An intranet built on strong content design principles and strict governance that delivers informative, consistent and accessible information to a huge, distributed audience.
• EY (UK): A transformative and ambitious reimagining of a global knowledge platform with a new search experience, machine learning, a deep integration with PowerPoint and much more.
• Fragomen (USA): A highly effective relaunch and restructuring of a collection of specialist legal knowledge on a law firm intranet, fuelled by new search capabilities, all delivered without the help of IT.
• Grant Thornton USA (USA): A bespoke SharePoint intranet with extensive integrations to support complex knowledge management, with robust content governance, enterprise search and a unique personalised dashboard area.
• Guardians of New Zealand Superannuation (New Zealand): An extremely well-executed project for a new SharePoint Online intranet, with a strong implementation methodology, and good use of models and frameworks.
• Ogletree Deakins (USA): An extensive and exciting upgrade of a law firm intranet based on SharePoint Online, with high-value features including enterprise search integration, knowledge-focused areas, a custom chatbot and custom expert search.

Silver winners

The winners across multiple categories (in alphabetic order):

• Anglicare Sydney (Australia): An effective new intranet rolled-out via a best-practice methodology, with content and features wrapped around the needs of users, including front line care staff.
• MAN Energy Solutions (Germany): A comprehensive and innovative set of enhancements to evolve and improve a new intranet, all underpinned by robust content governance, user research, data-driven insights and automation.
• Scope Group (Australia): A complex project to merge three intranets with a compressed timeline, technical challenges, limited resources and cultural sensitivities, all brilliantly navigated by the team through creative approaches.

Obtain the insights

With winners across multiple categories, there are valuable ideas for every intranet and digital workplace team.

The 250+ page Intranet and Digital Workplace Showcase report shares the full results of the awards, including screenshots and details of the winning entries.

Using the report

The purpose of the showcase report is to help you deliver a great intranet or digital workplace. It’s designed to be easy to dip into, to grab a screenshot or insight when needed. The report can be used in many different ways:

• • • See what others have done, by browsing the huge number of screenshots and extensive case studies.
    • Get inspiration for your project, uncovering new ideas or approaches that will increase the impact of your solution.
    • Strengthen a business case, by showing senior management what other organisations have already delivered, and what benefits they’ve gained.
    • Benchmark your current state, against innovative examples across a wide range of functionality.
    • Accelerate your redesign, by drawing on emerging best practices from leading intranets.
    • Use as a conversation starter, providing a starting point for discussions amongst all intranet stakeholders, including communications and IT.
    • Avoid pitfalls and problems, by drawing on the lessons learned (and shared) by successful  projects.
    • Move the intranet towards a digital workplace, by exploring the expanding horizon of what great sites can do.
    • Plan the next steps for the intranet, and keep your site up-to-date with the leading edge of developments.
    • Rebuild enthusiasm for the intranet, within the team and the whole organisation, via these inspirational examples.

Whether you’re in the middle of a major  redesign, or planning incremental improvements, the showcase report is a must-have for all teams.

Enter next year’s awards

Next year’s Intranet and Digital Workplace Awards will open for entries in January. As can be seen from this year’s winners, a diverse range of ideas from all types of organisations can win.

Visit the Intranet and Digital Workplace Awards page to pre-register your name, and we’ll notify you when the awards open for submissions.