Learn: Step Two Academy

For over 25 years we’ve played a unique role, educating intranet and digital workplace teams around the globe. Our insights and articles have underpinned the careers of professionals in our field.

Browse through the wealth of material on offer, and add yourself to the monthly newsletter to remain in the loop.

Enjoy!

Article explorer

We’ve published over 300 best practice articles on almost every intranet, digital workplace, KM, CMS and UX topic.

Use the filters below to explore this remarkable resource:

Centralised or decentralised authoring?
More than just finding policy documents
How technology is setting employee expectations
How intranets help bring organisations together
Five ways to sustain intranet success
Leading digital workplace teams are building their own enterprise front door
Global digital workplaces need a language strategy
Why staff visit the intranet
Take a competency-based approach to digital literacy
Leadership tips for intranet teams
An intranet needs to be managed as a product, not a series of projects
Post-pandemic, we're only halfway through the DEX journey
10 principles of effective information management
Intranets for call centre staff
Designing intranet role pages
How to empower authors
Take a graduated approach to governance
Intranet teams: a leadership and coaching role
Managing key information
Create a universal inbox as part of a great digital employee experience
Load More

From the store

Free whitepapers

Real insights to help you and your team succeed.

Essential intranets: inspiring sites that deliver value

The definitive book to guide intranet visions and strategies, and a must-have for all teams.

Designing intranets: creating sites that work

A how-to guide on how to apply best practice user experience (UX) and information architecture (IA) techniques to intranets.