Elements of a mobile enterprise strategy
Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.
Every intranet needs a strategy
An intranet vision is the starting point, but a strategy is still needed showing how to get there.
Planning your SharePoint intranet project
While broadly like any other intranet project, SharePoint intranets bring unique opportunities and challenges.
Seven ways to make intranet governance less scary
Intranet governance can be broken down into smaller elements that can be addressed more easily.
When building your new intranet, this "rule of halves" will save you money
Intranet solution prices vary greatly, so pick carefully to get the best bang for the buck
Will your chosen CMS vendor go bust?
One of the greatest fears when selecting a new CMS is that the vendor will go bust, but more must be done that just purchasing from a 'big' vendor and hoping for the best.
Tools for remote teams to keep in touch
A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.
Plan your path using the Digital Workplace Radar
A vision, strategy and hands-on projects are necessary to deliver a great digital workplace.
The Intranet Operating Model: a big-picture view of intranet governance
The Intranet Operating Model provides a strategic framework for successful intranet governance.
Content migration: options and strategies
Explores the options for migrating content as part of a site redesign, giving tips and suggestions.
Exploring the Intranet Hive (part 2)
This article completes the exploration of the Intranet Hive, a new model for managing intranets.
Knowledge management for call centres
Call centres are growing rapidly. They are also confronted with many challenges, and KM has much to offer in overcoming these difficulties.
Digital employee experience: why internal communications should care
Internal communication teams should be part of the coalition who are driving change towards a better future for staff
Hiring the best intranet people
Taking an objective and structured approach to hiring new staff ensures the best possible team.
Making digital channels work for internal communications
There are many new digital tools that internal communicators can put to use, but a strategy is needed!
Designing intranet homepages that help employees do their jobs
How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?
How the digital workplace reinforces values and purpose
Values and purpose lead to staff engagement and retention, and the digital workplace can help
Coaching for intranet success
Effective coaching techniques are critical for achieving a well performing intranet team.
Six approaches to global intranet success
Global organisations needs intranets that meet both headquarters and local needs.
Step-by-step: implementing online forms
Online forms on a corporate intranet deliver clear benefits and cost savings. This article outlines a simple step-by-step approach to implementing online forms.
Good search is knowledge management
Beyond just helping staff to 'find stuff', search can play a valuable role in meeting broader knowledge management goals.
Selecting the right SharePoint implementation partner
The right technology partner for a SharePoint project is key, and this requires a good selection process.
Clean up your LDAP or Active Directory
Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.
Creating accountability for your intranet with the right structures and roles
Intranet ownership and accountability must happen at every level of the organisation
Searching more is not always better
Driving enterprise search to cover ever more content does not necessarily deliver better results.
Sharing organisational history
The history of an organisation can provide a powerful way to engage with staff.
Identifying staff tasks
Understanding common and important staff tasks underpins every aspect of intranet design and management.
How intranet teams should spend their time
Intranet teams need to carefully manage their time, to ensure that progress is always being made.
XML and content management systems
This article explores the role of XML in the context of content management systems, focusing specifically on the business issues.
Time needed to select a CMS
There is a simple answer to the question: how long will it take to choose a new CMS?