At Step Two, we help organisations establish and sustain modern digital workplaces
Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.
We help our client partners to achieve an engaged and efficient workforce who are supported by a great digital employee experience.
How we work
Consulting
Working in partnership with you, we have well-tested methodologies that will get you the outcomes you need.
Advice and mentoring
Get our knowledge and insight on tap, to use whenever you need it throughout your journey.
Training and workshops
Build knowledge and expertise quickly within your organisation, and learn practical skills.
“Step Two, and founder James Robertson, supported us to deliver our first-ever company intranet platform. We worked with James for over a year to deliver an exceptional MVP intranet tool and craft an internal communications strategy to support the intranet and inform our practices moving forward.
James was a wealth of knowledge. The team learnt so much from him, and James enabled us to turn what was initially a cross-functional group of employees with little formal internal communications background into a fully-fledged internal communications function. The research he does to understand your company is something I’ve seen very little with external vendors. James cares about internal communications and knows the value it can provide if successful. Hence, he seeks to understand your business to deliver a customised strategy that will work for your business and your people.
Myself, and our entire team, would highly recommend James & Step Two to support you if you’re ever thinking about launching an intranet and/or building your internal communications strategy. Working directly with the vendor will never give you the level of support and expertise you need to deliver a platform that will continue to impact your business for years.”
Saskia Starck, Program Manager, Consensys
What sets us apart
We know digital workplaces, more than any other firm, having spent over 25 years building (and sharing!) our knowledge. We put workforce needs at the heart of all our work, and our strategies are informed by robust staff research.
Unlike many firms, we don’t sell products, implement systems or write code. We’re highly knowledgable about technology (and the market), but entirely vendor-neutral.
As a specialist consultancy, we treat every project as an opportunity to further innovate, and aren’t satisfied by ‘cookie cutter’ deliverables. For us, theory must always meet reality, generating an outcome that works for your staff and your business.
Who we’ve worked with (to name just a few)
Over the last 25+ years, we’ve worked with hundreds of organisations both large and small, across Australia and internationally. This includes:
