At Step Two, we help organisations establish and sustain modern digital workplaces
Driven by deep domain knowledge and productive field research, we enable digital workplace teams and senior leaders to proceed with clarity and confidence.
We help our client partners to achieve an engaged and efficient workforce who are supported by a great digital employee experience.
How we work
Consulting
Working in partnership with you, we have well-tested methodologies that will get you the outcomes you need.
Advice and mentoring
Get our knowledge and insight on tap, to use whenever you need it throughout your journey.
Training and workshops
Build knowledge and expertise quickly within your organisation, and learn practical skills.
At The Smith Family we have almost 1,000 employees and volunteers located in more than 90 sites across the country. Our whole team regularly use our SharePoint intranet, Yammer, Teams, Zoom, emails, video and countless other means to communicate with one another. It can be confusing and noisy in our dynamic online workplace! We were in much need of some expert guidance from Step Two, on how to steer our workforce’s to approach modern workplace collaboration.
Using Step Two’s Digital Internal Comms Maturity Model, we worked with Step Two to critically review our environment and habits. We mapped and measured these against the model and identified where we want to progress to. Having a structured model for honest assessment has made stakeholder conversations easier and has allowed us to focus our resources on the areas we feel we can realistically grow.
Katie Sanders, SmithNet Manager, The Smith Family
What sets us apart
We know digital workplaces, more than any other firm, having spent over 25 years building (and sharing!) our knowledge. We put workforce needs at the heart of all our work, and our strategies are informed by robust staff research.
Unlike many firms, we don’t sell products, implement systems or write code. We’re highly knowledgable about technology (and the market), but entirely vendor-neutral.
As a specialist consultancy, we treat every project as an opportunity to further innovate, and aren’t satisfied by ‘cookie cutter’ deliverables. For us, theory must always meet reality, generating an outcome that works for your staff and your business.
Who we’ve worked with (to name just a few)
Over the last 25+ years, we’ve worked with hundreds of organisations both large and small, across Australia and internationally. This includes:
