Get help with delivering a modern intranet

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While intranets are almost universal in organisations, most have grown organically over time. The result is a haphazard mix of great functionality, and dated elements.

What’s needed is a strategy that provides a direction and roadmap for delivering a modern intranet. We blend insights from staff and stakeholders with our unique intranet knowledge, to deliver insightful and practical findings.

Our intranet services are vendor agnostic, and informed by 20+ years of in-depth experience.

Essential intranets are an integral part of daily working practices, and they directly support the core business of the organisation.

(Read more in Essential intranets: inspiring sites that delivery value)

The challenge

The central role of intranets within organisations makes it hard to know where to go next:

  • the nature of intranets is changing radically, such as the rise of social and mobile
  • new technology platforms are introducing many new features
  • the entire organisation is a stakeholder for the intranet
  • competing opinions and priorities make it hard to develop a coherent plan
  • not being able to see what other organisations are doing, makes it hard to find best practices

Services-intranet-Help

How we can help

We can help with every aspect of intranets:

  • Conducting user research (needs analysis) to identify opportunities and challenges, going beyond just “asking staff what they want”.
  • Engaging with stakeholders to ensure alignment of business needs with intranet plans.
  • Developing an intranet strategy and roadmap, providing a concrete plan to deliver a modern intranet.
  • Establishing a business case for a new intranet platform and solution.
  • Determining a new design and navigation, through the use of best-practice user experience (UX) techniques.
  • Creating strategies and designs for mobile intranets, meeting the needs of field and frontline staff.
  • Integrating social and collaboration into intranet strategies, plans and designs (read more about our social expertise).
  • Establishing effective intranet governance, that engages the entire organisation and ensures the intranet will be sustainable for the long term.
  • Help to select a new technology platform for the intranet (read more about our technology expertise).

Case study: Creating a new staff intranet at University of Sydney

CaseStudy-SydneyUni

The project to deliver Sydney University’s first staff intranet was a daunting one, potentially requiring huge amounts of content to be reworked, restructured and migrated. The key to success was a targeted project plan, a disciplined approach, and excellent stakeholder engagement. Read more »

A few of our clients

What our clients say

James has demonstrated that he is innovative in his approach and an industry leader. The methodology used in our project was comprehensive yet flexible. James has provided support from the requirements definition through to the selection of a service provider. The work that he has provided has been good value. His commitment to our project has ensured an excellent result.

- Greg Robinson, IT Strategy and Transformation, Macquarie Graduate School of Management

Working on my own for a merged organisation, gathering requirements, choosing and implementing a content management system, and developing the site sometimes caused me to lose focus. Throughout each phase of the project the assistance provided through your mentoring programme was invaluable. After mentoring sessions I found I was more focused and had more confidence in my abilities to complete the task at hand. You always made yourself available for talking through ideas and became a valued member of the team.

I highly recommend your Intranet Mentoring programme to anyone who is committed to continued improvement and development of their corporate Intranet to bring it online to meet business goals.

- Stacey Kernodle, Australian Film Commission

Get in contact

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