Technology is a key component of digital employee experience, and is it now a strength rather than a weakness?
See what’s happening in digital employee experience: DEX survey results 2019/2020.
What is the global ‘state of the nation’ when it comes to digital employee experience (DEX)?
Introducing a “business case canvas” for digital employee experience, digital workplace and intranet projects.
This framework helps teams to sharpen their thinking, and to present a compelling business case
How it fits together: intranets, digital workplaces and digital employee experience.
Three concepts fit together to provide a complete picture for what we deliver digitally to employees.
Narrative is at the heart of digital employee experience (DEX).
Narrative, in the form of stories, is a powerful way of describing a desired future state of working practices.
How to create a great digital employee experience (DEX).
A great digital employee experience will only be achieved with a clear vision, a set of guiding principles, and a series of projects.
What does a digital workplace look like? (Keynote presentation at IKO Singapore 2019).
James shared real-world examples of great digital workplaces as the closing keynote at IKO Singapore 2019.
DEX: the story so far (presentation from DEX 2019).
At the close of DEX 2019, James Robertson shared how DEX is evolving as a concept, and where it should be heading next.
Create a universal inbox as part of a great digital employee experience.
A universal inbox or universal task list demonstrates the power of creating a great digital employee experience.
How to measure the value of digital employee experience (DEX).
The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.