You can’t deliver great customer experience (CX) without a great digital employee experience (DEX).
Archives for digital employee experience
Should your governance be sponsored or democratic?.
More ambitious approaches to digital workplace governance will require a more democratic approach to governance.
The fifth power of #DEX: Passion.
Digital employee experience generates passion, among senior leaders and project teams.
The fourth power of #DEX: Impact.
DEX must ‘move the needle’ within organisations by having a real impact on how staff work.
The third power of #DEX: Cohesion.
Staff need joined-up thinking when it comes to the tools and platforms they use for work.
The second power of #DEX: Vision.
Success in driving digital employee experience initiatives requires creating and communicating a compelling future vision.
The first power of #DEX: People.
DEX ensures that people are at the centre of strategies and projects within organisations.
Digital workplace governance must be a meeting of equals.
Digital workplace and DEX governance must sit at a round table.
The future: from intranets to digital employee experience (Presentation in Milan, October 2018).
There are three stages of maturity within organisations, from modern intranets to digital employee experience.
Six examples of onboarding DEX.
Help your new hires get started and productive with a great digital employee experience
