Establishing governance for collaboration can be done in practical, achievable ways

Put in place a model for collaboration that ranges from core tools to prohibited

Wicked problems have no single answer or solution, but plenty of potential actions

Community managers, whether formal or informal, are crucial for successful collaboration.

Real success with collaboration and social tools requires robust change management.

If in doubt, focus on a key group of staff, not a collaboration or social tool

There are common dead-ends and pitfalls that can be avoided when planning collaboration and social projects.

Collaboration must have a business purpose and a set of objectives, whether large or small in size

A free toolkit that provides a hands-on way of planning enterprise collaboration and social projects.

Modern internal communications has many internal channels to use, but how to make the most of them?