Expectations created by consumer experiences are shaping the workplace.

Digital signage is everywhere, but is it part of your internal communication strategy?

Leading digital workplaces are already delivering a great employee experience

Creating your own enterprise front door allow you to create an employee experience that delights

Employee experience looks holistically at work and then designs measurable improvements

Dashboards can be used in a digital workplace for many purposes, from supporting decision-making to driving behaviour change.

In addition to my keynote at Congres Intranet 2016 in Utrecht, I gave a break-out session on design techniques, as they apply to the digital…

Yet again, Step Two took to the stage at KMWorld, held in Washington DC in November 2015. I gave two presentations, as well as handing…

You know ‘design thinking’ is a big deal when it gets centre stage in Harvard Business Review, and a dozen other business publications. Organisations are…

There’s a new more holistic view of workplace technology, but the key question is: how do we get there from here?