There’s a new more holistic view of workplace technology, but the key question is: how do we get there from here?

University intranets are transforming, driven by design thinking and new technology options.

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

I was honoured  to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple…

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

Is your organisation positioned to deliver and sustain a great intranet?

Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides…

Late in 2012, we asked the question Should intranet teams stop and do mobile instead? The idea being that if teams are stuck waiting for…