Avoid the trap of seeing an information management strategy merely as a set of policies.
Archives for information management
Designing a global intranet for an intergovernmental agency.
A case study on creating a global intranet that supports democracy worldwide.
Book review: Enterprise Search by Martin White.
Search is a tremendously important topic within organisations. The phrase “information overload” has long since passed into cliche, and yet we’ve done little of practical…
Global, local and enterprise search.
This is a sketch that I drew while sitting in one of the enterprise search presentations at the recent KMWorld conference in Washington, DC. It…
Beware of simplistic rules and strategies.
When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…
Future principle: it’s more than the intranet.
I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An…
I’m going to start talking about the future, and I need your help.
Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about “today”, and what…
Avoid long-term strategies.
All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.
Taking a business-centric approach to portals.
Now that the early hype has died down, it is not surprising to find that portals have both strengths and weaknesses, which have a major…
Managing key information.
There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.