Effective strategies can only be derived from a strong understanding of staff needs.

We are constantly fascinated and surprised by what we learn by spending time with staff.

There’s a new more holistic view of workplace technology, but the key question is: how do we get there from here?

The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were…

In modern organisations, it’s vital to understand the needs of the entire workforce.

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

A case study on creating a global intranet that supports democracy worldwide.

There are both formal and informal ways of finding staff for user research

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…

In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending…