Effective strategies can only be derived from a strong understanding of staff needs.
What we love: spending time with staff.
We are constantly fascinated and surprised by what we learn by spending time with staff.
A definition of the digital workplace … and a journey.
There’s a new more holistic view of workplace technology, but the key question is: how do we get there from here?
What if the Mad Men ran intranets? (Step Two newsletter for March 2015).
The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were…
Conduct intranet research with the whole workforce.
In modern organisations, it’s vital to understand the needs of the entire workforce.
Designing a new group intranet at the National Roads & Motorists’ Association.
A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.
Designing a global intranet for an intergovernmental agency.
A case study on creating a global intranet that supports democracy worldwide.
Finding staff for intranet research.
There are both formal and informal ways of finding staff for user research
The world is not flat when it comes to global intranets.
Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…
Never underestimate the power of a colourful room.
In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending…