There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number…
Many ways of creating a compelling intranet business case.
Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee…
Measuring the effectiveness of intranet teams.
Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and…
Planning to demonstrate success.
Intranet teams are often expected to justify the work that they do, whether to protect current intranet resources, or to gain support for new projects…
Intranets: measuring before and after.
Intranets aren’t owed a living, and we must demonstrate their value if we’re to get the resources and support we need. As the technology landscape…
25 reasons why saving time on your intranet is a bad metric.
We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out…