Delivering an effective intranet requires a sufficiently large team, and support from the business

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet….

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors…

All intranets must find a balance between global (common) and local (specific) information.

Following on from Rebecca Rodger’s article Helping intranet authors write quality content, it’s worth highlighting that Rebecca runs in-house “writing for the intranet” courses throughout…

p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium…

Intranet redesigns truly succeed when they address longer-term strategy, management and governance issues.

The credibility of any intranet is dependent on content. Content that is created, published and maintained by many different people across the organisation. This frees…

Provide a place for authors to seek help and training when they need it, whenever they need it.

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.