The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were…
Designing a new group intranet at the National Roads & Motorists’ Association.
A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.
Designing a global intranet for an intergovernmental agency.
A case study on creating a global intranet that supports democracy worldwide.
Finding staff for intranet research.
There are both formal and informal ways of finding staff for user research
Never underestimate the power of a colourful room.
In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending…
A timely reminder that intranet users are not all the same.
Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and…
Insight is more important than numbers.
All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups…
Research questions for enterprise mobility.
This week I ran my new enterprise mobility workshop in Australia for the first time. We had a great group of participants, and there were…
Field research is vital when designing enterprise mobile solutions.
Diagram created by Giant Ant For many years now, we’ve highlighted the importance of understanding staff needs when designing or redesigning an intranet. This needs…
What intranets can do for … engineers.
Engineers working in operational environments have specific needs and issues that can be met with an intranet.