The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were…

In modern organisations, it’s vital to understand the needs of the entire workforce.

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

A case study on creating a global intranet that supports democracy worldwide.

There are both formal and informal ways of finding staff for user research

In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending…

Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and…

All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups…

It’s often more important to learn ‘why’ than ‘what’ when conducting research

This week I ran my new enterprise mobility workshop in Australia for the first time. We had a great group of participants, and there were…