User journeys provide a powerful way of simplifying complex tasks and topics

Effective strategies can only be derived from a strong understanding of staff needs.

Leading digital workplaces are already delivering a great employee experience

In addition to my keynote at Congres Intranet 2016 in Utrecht, I gave a break-out session on design techniques, as they apply to the digital…

In London today, I was honoured to open the Intranet Now conference, the intranet event that the UK has needed for years. The talk explored…

I was honoured  to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple…

The starting point for great intranet search is a well-designed search box.

A case study on creating a global intranet that supports democracy worldwide.