Hospitals are complex environments, and there are three distinct worlds that make up their digital workplaces.
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Spending time with nurses in wards was our first exposure to intranet needs and strategies
Intranet solution prices vary greatly, so pick carefully to get the best bang for the buck
Real success with collaboration and social tools requires robust change management.
Effective strategies can only be derived from a strong understanding of staff needs.
Expectations created by consumer experiences are shaping the workplace.
Organisations will increasingly have an ethical responsibility to deliver a good digital workplace
Intranet ownership and accountability must happen at every level of the organisation
The Intranet Operating Model provides a strategic framework for successful intranet governance.
Find ways of adding value, even when your intranet has no budget