The digital workplace offers a compelling vision of the future, but the right foundations must be in place.

Staff members’ digital identities underpin everything they do in today’s organisations. The ‘digital workplace’ is centred around staff profiles that show who staff are, what…

Staff must have a single coherent online identity for the digital workplace to succeed.

Getting the fundamentals of good communication right is a prerequisite for collaboration initiatives.

Staff directories are only useful when they contain all staff, even those without a PC or payroll number.

There are three main ways of keeping a staff directory up to date: centralised updates, self-service updating and via integration.

The intranet can serve as a platform for knowledge management initiatives, via approaches such as collaborative environments, staff directories, wikis and weblogs.