The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.

What would our intranets look like if they were run by Mad Men?

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple…

There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number…

Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and…

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

Intranet teams are often expected to justify the work that they do, whether to protect current intranet resources, or to gain support for new projects…

By planning projects carefully from the outset, intranet teams can build a strong business case.

Intranets aren’t owed a living, and we must demonstrate their value if we’re to get the resources and support we need. As the technology landscape…

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out…