Real-world screenshots of intranets that deliver effective, usable content.

Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Organisations with a strong public brand and reputation are under growing pressure to deliver an intranet to match.

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Understanding common and important staff tasks underpins every aspect of intranet design and management.