An outstanding use of digital tools to support a KM mentoring program at a professional services firm.
Four ways to organise and share knowledge using SharePoint.
See how Sharepoint can address KM needs using the rich set of tools provided by the platform.
Knowledge management isn’t dead, it’s more important than ever!.
For many years, we’ve helped firms to determine practical approaches to knowledge management.
Six approaches to sharing and organising knowledge.
Successful knowledge management practices range from social tools, to formalised data and reporting.
Share knowledge with communities of practice.
Communities of practice are by far the most successful knowledge management (KM) approach.
Give staff a voice with user-generated video.
Video can increase the richness of internal communications, and foster staff engagement.
Designing a global intranet for an intergovernmental agency.
A case study on creating a global intranet that supports democracy worldwide.
Ideation applications on the intranet.
Ideation applications tap into staff knowledge to create and share ideas.
It’s time to put the focus back on frontline knowledge.
If only all call centre people were this happy… “We want to be number one for customer service.” We’ve heard this stated by a number…
What the digital workplace needs for success.
This week we start discussing the digital workplace with a bang. (Watch this space for a big release in the next few days.) Observing the…