This framework allows organisations to take a holistic and truly strategic approach to digital employee experience.

While digital literacy is now very important, the latest survey shows that it’s mixed or highly variable in 65% of organisations.

James was the opening keynote at the first Rivelty conference in Moscow, Russia.

Employees need a starting point that allows them to make the most of the modern digital workplace

This keynote explores digital employee experience: the story so far, where we are today, and where next.

This framework helps teams to sharpen their thinking, and to present a compelling business case

Three concepts fit together to provide a complete picture for what we deliver digitally to employees.

Narrative, in the form of stories, is a powerful way of describing a desired future state of working practices.

A great digital employee experience will only be achieved with a clear vision, a set of guiding principles, and a series of projects.

James shared real-world examples of great digital workplaces as the closing keynote at IKO Singapore 2019.