Frontline and core business systems should be part of a great employee experience

In 2001 we published our first, and seminal article How to evaluate a CMS. This shot to the top of the charts, and it remains…

While intranets can’t prevent disasters, they can mitigate a wide range of business risks.

Avoid the trap of seeing an information management strategy merely as a set of policies.

A case study on creating a global intranet that supports democracy worldwide.

It’s often more important to learn ‘why’ than ‘what’ when conducting research

For the last few months, we’ve been working with a high profile firm that’s going through an immense amount of organisational change. The entire industry…

A few weeks back, we were at the Australian SharePoint conference in Melbourne, which was packed with both attendees and vendors. The word of the…

When examined more closely, the mobile enterprise means many different things, delivered in different ways.

Starting a SharePoint intranet project, whether creating a new intranet or redeveloping an existing one, can be daunting. Alongside strategy and design questions are now…