1. A very helpful categorisation. All I can add is that in Category 4 the mobile device may not replace the desktop but also complement it. In ‘campus’ environments staff may be away from their desks for much of the day, and need a mobile device to support their work in meetings but also a desktop device for ‘document management’ work. I’m defining ‘campus’ not just as university sites but also large corporate HQ and manufacturing sites where staff spend a lot of time walking (or sometimes cycling!) between buildings.

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Published May 16, 2011

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)