Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Don’t assume that employees know the fundamental concepts that underpin how to make use Office 365

What intranet teams can do during and after a crisis, to meet short-term needs and long-term strategies.

To be successful and sustainable, collaboration tools need a purpose.

Office 365 products fall into four categories: maintain, manage, adopt and innovate.

A new intranet can be an invaluable tool for organisations wrestling with a pandemic or other crisis

This framework helps teams to sharpen their thinking, and to present a compelling business case

Three concepts fit together to provide a complete picture for what we deliver digitally to employees.

Narrative, in the form of stories, is a powerful way of describing a desired future state of working practices.

A great digital employee experience will only be achieved with a clear vision, a set of guiding principles, and a series of projects.