Narrative, in the form of stories, is a powerful way of describing a desired future state of working practices.
A great digital employee experience will only be achieved with a clear vision, a set of guiding principles, and a series of projects.
A universal inbox or universal task list demonstrates the power of creating a great digital employee experience.
The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.
The 2019 Awards are showing that intranets are still leading the way, and social is getting into its stride.
Keep an eye out for hints that suggest that a pragmatic, tactical approach to Office 365 is best
Strategic and tactical approaches to Office 365 adoption can deliver concrete results and benefits
‘People waves’ provide a real-world framework for achieving Office 365 success.
DEX has to be lead, top-down by senior leaders, and supported bottom up by great UX
You can’t deliver great customer experience (CX) without a great digital employee experience (DEX).