Intranets must reach out to staff via multiple channels, in today’s complex organisations.

Ask these questions to understand collaboration behaviours and needs within your organisation.

This digital maturity model for internal comms teams provides a clear way forward.

In this practical video, James Robertson explores the role that modern intranets can — and should — play within firms.

See James Robertson explore one of the classic Step Two models, and work out the next steps for your intranet.

Employees need a starting point that allows them to make the most of the modern digital workplace

Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Don’t assume that employees know the fundamental concepts that underpin how to make use Office 365

What intranet teams can do during and after a crisis, to meet short-term needs and long-term strategies.

To be successful and sustainable, collaboration tools need a purpose.