You can’t deliver great customer experience (CX) without a great digital employee experience (DEX).
Should your governance be sponsored or democratic?.
More ambitious approaches to digital workplace governance will require a more democratic approach to governance.
Digital workplace governance must be a meeting of equals.
Digital workplace and DEX governance must sit at a round table.
Intranet teams: think like a product manager!.
Product management principles can help guide intranet teams to sustainable success.
Six themes from the 2018 Intranet and Digital Workplace Awards.
Find out where leading intranet and digital workplace projects are heading
How leading organisations have deployed Office 365.
Learn from the experiences of how others have made the most of Office 365
Business-first methodology for deploying Office 365.
A business-first approach to Office 365 ensures that new features deliver the greatest business benefits.
Six examples of onboarding DEX.
Help your new hires get started and productive with a great digital employee experience
Start by improving your onboarding DEX.
Improving the digital employee experience for new starters will deliver immediate benefits.
Digital employee experience: why real estate should care.
Digital employee experience (DEX) looks holistically at the digital tools, environments and processes that are provided to staff (see What is DEX?). It is a…