You know ‘design thinking’ is a big deal when it gets centre stage in Harvard Business Review, and a dozen other business publications. Organisations are…
Five principles for university intranets.
University intranets are transforming, driven by design thinking and new technology options.
How design thinking is transforming intranets (keynote presentation).
I was honoured to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…
Redesigning the enterprise.
Design can transform the way we work, from fixing usability issues to uncovering new business solutions.
Tips for designing good online forms.
Small design decisions have a big impact when creating online forms.
Finding staff for intranet research.
There are both formal and informal ways of finding staff for user research
Create information clusters, not pigeon holes.
When structuring a site, take a bottom-up approach to identify the right clusters
Never underestimate the power of a colourful room.
In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending…
Award-winning intranets engage users throughout the design process.
Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides…
Designing intranet role pages.
Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.