Finding the right document is only half the task: is the document structured in a useful way?
Archives for Usability
The importance of field research when designing for health workers (World Usability Day 2013 presentation).
Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global theme for this year was “Healthcare:…
Mobile is now an assumed part of intranet redesigns.
When conducting an intranet redesign in today’s environment, it’s commonsense to include a mobile element.
Designing intranet homepages that help employees do their jobs.
How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?
Enterprise mobility is more than just designing for small screens.
Last year after running one of my full-day enterprise mobility workshops, I received an email from an organisation about mobile design. They indicated they were…
This is why structuring your intranet along organisation lines is a bad idea.
Martin White blogged yesterday about Watching an organisation reorganise – implications for IA and search, which shared the incredible animation created by Autodesk Research: This…
Accessibility for intranets.
In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do…
Accessibility for intranets.
This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.
Taking care with intranet information architecture concepts.
Avoid structuring the intranet to match today’s business units, and think twice about ‘my’.
Presentation: How design is transforming modern intranets (World Usability Day 2012).
I was pleased to be able to present in Canberra today, as part of World Usability Day. My topic was “How design is transforming modern…