Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.
Archives for Usability
Signposting within documents.
Finding the right document is only half the task: is the document structured in a useful way?
The importance of field research when designing for health workers (World Usability Day 2013 presentation).
Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global theme for this year was “Healthcare:…
Mobile is now an assumed part of intranet redesigns.
When conducting an intranet redesign in today’s environment, it’s commonsense to include a mobile element.
Insight is more important than numbers.
It’s often more important to learn ‘why’ than ‘what’ when conducting research
Designing intranet homepages that help employees do their jobs.
How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?
Enterprise mobility is more than just designing for small screens.
Last year after running one of my full-day enterprise mobility workshops, I received an email from an organisation about mobile design. They indicated they were…
This is why structuring your intranet along organisation lines is a bad idea.
Martin White blogged yesterday about Watching an organisation reorganise – implications for IA and search, which shared the incredible animation created by Autodesk Research: This…
Accessibility for intranets.
In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do…
Accessibility for intranets.
This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.