p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium…
Enable commenting on intranet news.
Allowing commenting on intranet news is an invaluable stepping stone towards a more social intranet.
Build upkeep into intranet redesign.
Intranet redesigns can be seen as the cure-all for an intranet’s ills, and many intranets will certainly benefit from a significant overhaul. But if the…
Build upkeep into intranet redesign.
Intranet redesigns truly succeed when they address longer-term strategy, management and governance issues.
Educating authors using a drop in centre.
Provide a place for authors to seek help and training when they need it, whenever they need it.
Case study: Providing comprehensive support for a public sector intranet.
Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.
Planning your SharePoint intranet project.
While broadly like any other intranet project, SharePoint intranets bring unique opportunities and challenges.
Creating an intranet governance guide.
Many intranets teams are tasked with ‘creating intranet governance’ without further guidance on what that means for the organisation or a clear understanding of what…
Beware of simplistic rules and strategies.
When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…
Measuring the effectiveness of intranet teams.
Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and…