August 23, 2006

Intranet search questions (Auckland, New Zealand)

Yesterday I ran a one-day workshop on Designing Intranet Search in Auckland, New Zealand. This was a good fun day, with lots of vigorous discussion regarding different search strategies. As part of this, participants nominated their "big search questions", and this is the unedited list:

Metadata? (vs search?)
What is everyone doing?
What makes search work great?
Ongoing commitment (over 5 years)?
Folksonomy?
Looking for specific results?
Sitemap versus search?
Spell-checking?
Separate structured searches?
Query relaxation?
Search is only as good as the content?
How do you prioritise results from multiple source?
"Correct" results without users thinking?
Great search results?
Search statistics
- how much to capture?
- what can we gain?
- 80/20 rule?
Are the results what the users wanted? (valuable?)
Advanced search versus simple search?
What is an ontology?

Posted by jamesr on August 23, 2006 10:38 AM
Categories: Conferences & presentations, Intranets, Search tools

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