Some time back, we worked for a large government agency. Their intranet was terrible, a huge collection of separate sites dating back over a decade….

In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little…

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team…

The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

The role of an intranet manager is very new, and most intranet managers only started on this career path in the last five to ten…

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

Intranets can grow to be thousands, tens of thousands or millions of pages in size. With content as far as the eye can see, the…

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.