Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets. This includes a global agribusiness …

Avoid the trap of seeing an information management strategy merely as a set of policies.

Is your organisation positioned to deliver and sustain a great intranet?

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.