Allowing commenting on intranet news is an invaluable stepping stone towards a more social intranet.

Intranet redesigns can be seen as the cure-all for an intranet’s ills, and many intranets will certainly benefit from a significant overhaul. But if the redesign has come about due …

Intranet redesigns truly succeed when they address longer-term strategy, management and governance issues.

Provide a place for authors to seek help and training when they need it, whenever they need it.

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.

Many intranets teams are tasked with ‘creating intranet governance’ without further guidance on what that means for the organisation or a clear understanding of what it should contain. Governance is …

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? …

Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and trusted by staff. In doing …

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.