1. Hi James,

    I thnk “Where we want the intranet to end up” is definitely the most important thing to consider, and yet also one that isn’t all that well considered most of the time! I would say that stakeholder involvement is certainly important, but that doesn’t necessarily mean that they are actively involved in the content moving from point A to point B. For example, it may be appropriate for the owners to help define the quality expectations up front, and then evaluate against those quality expectations as the content is automatically being migrated. Of course, more manipulation may be required that does need owners of sites to control. I recommend looking at the steps that content needs to be handled, and then consider who needs to do each step (

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Published April 26, 2013

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)