Is open-source becoming a significant force in the intranet space?

By: James Robertson Posted: January 23, 2014

Open-source technologies have always been a technology option for intranets, but mainly as a component within a wider eocsystem rather than as a base platform. Security concerns, hidden costs and …

Award-winning intranets engage users throughout the design process

By: James Robertson Posted: January 17, 2014

Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage …

Christmas presents for #intranet folks

By: James Robertson Posted: December 16, 2013

Christmas is almost here, bringing us to the question: what to get for your favourite #intranet manager? The simple answer is: a resource that will help them to hit the …

Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global  theme for this year was “Healthcare: Collaborating for Better Systems”. I …

A timely reminder that intranet users are not all the same

By: James Robertson Posted: November 12, 2013

Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and will shortly lead into intranet …

Reviews of “Essential intranets”

By: James Robertson Posted: November 1, 2013

Copies of Essential intranets: inspiring sites that deliver business value have been winging their way around the globe for a bit over a month now. The good news is that …

Great (SharePoint) intranets in the modern age

By: James Robertson Posted: October 30, 2013

I’ve been touring the globe over the last few months, talking about the possibilities now available for intranets running on SharePoint. Like other modern technologies provided to intranet teams, SharePoint …

Demonstrating intranet ROI (via increased staff engagement)

By: James Robertson Posted: October 9, 2013

There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number of hits, and time spent …

The power of content management in SharePoint

By: James Robertson Posted: September 27, 2013

I was pleased to be in Utrecht this week for the Congres SharePoint, which saw 350+ people come together for a day of high-energy presentations. For my part, I talked …

Six reasons why I’m optimistic about the future of intranets

By: James Robertson Posted: September 10, 2013

Last week my new book, Essential intranets, went live. It’s fundamentally a very positive book, outlining an aspirational vision for the role of intranets. As I sit in the airport …