Staff should be able to confidently, quickly and accurately step from the home page of the intranet towards the information they require. If staff can't achieve this without resorting to search, the home page needs to be redesigned. As discussed in Full site redesign? Start by addressing the home page, many home pages fail because they are exclusively devoted to exposing new and useful content. Both of these have a place on a home page, but they should be kept in proportion with its role as a gateway to all site content. This article explains a quick and effective technique

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

When an intranet isn't working effectively, many organisations attempt to tackle the problem with a full-scale redesign of the site or the implementation of a content management system. But these major projects can create as many issues as they resolve: they are time-consuming to specify and implement they often involve the acquisition of new technology there is no guarantee they will address the real issues major IT projects don't have a good track record of being successful Rather than embarking on a major project at the first sign of trouble, consider tactical solutions such as the redesign of the home

Rather than embarking on a major project at the first sign of problems, consider tactical solutions such as the redesign of the home page.

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? There is a great deal of hype on this topic and a lot of discussion too, yet vagueness and confusion persist. Web teams face a considerable amount of political pressure to 'be compliant', but often don't know where to start. This can result in aggravation, misdirection of effort and ultimately a failure to make the website any more accessible. Often what is needed is a pragmatic view based on real experience, to reveal what is really important and what should be tackled

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic…

One of the hot topics of recent years has been 'web accessibility.' And for good reason. The industry is finally accepting responsibility for providing access to information for anyone using a website, or indeed an intranet. Despite this trend, a great deal of confusion and misunderstanding continues to surround the subject, and this may be stopping many from taking the necessary action. This paper is not a step by step guide to making an accessible website, but rather a quick overview to point readers in the right direction. It's not just for the disabled Accessibility is all about people. An

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

There is a worrying trend emerging in the field of information architecture: organisations are attempting to finalise site structures without evaluating their effectiveness in the…

Creating strong information scents allows users to confidently find desired content on websites and intranets.