Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and…

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

Some time back, we worked for a large government agency. Their intranet was terrible, a huge collection of separate sites dating back over a decade….

In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little…

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team…

The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

Staff and business areas often identify a need for collaboration tools, without knowing what the best solution would be. They may have some familiarity with…