The simplicity of the new University of Sydney staff intranet homepage is a testament to the amount of work involved behind the scenes in delivering a usable and useful site. …

Insight is more important than numbers

By: James Robertson Posted: May 28, 2013

All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many believe that …

Shining a light on the most common intranet project

By: James Robertson Posted: May 23, 2013

The most common intranet projects are redesigns. These may be triggered for a variety of reasons: fixing up a old and dying site improving the usability and design of the …

Content migration: start as you plan to continue

By: James Robertson Posted: April 26, 2013

With the deployment of a new technology platform for the intranet comes the daunting task of migrating content from the old site. Hopefully there’s been a content cleanup, and a …

Beyond the standard content audit

By: James Robertson Posted: April 26, 2013

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over …

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe. With the financial crisis and …

Intranet folk have many different titles

By: James Robertson Posted: March 11, 2013

I’ve just closed the application process to join the Advisory Panel for my upcoming book. I’m now working through the list, whittling 50+ entries down to the chosen 30. More …

How are you going with your #intranet three wins?

By: James Robertson Posted: March 8, 2013

Early in the year, we outlined a possible New Year’s Resolution for intranet teams: to deliver three wins in three months. The idea was a simple one: Deliver three “wins” …

It’s old news that Yahoo!’s CEO Marissa Mayer has come out publicly to tell staff that working from home is no longer allowed. Her message sent a shockwave through the …

Presentation: Mobility will change how we work

By: James Robertson Posted: March 5, 2013

Last week I was pleased to be the closing presentation at the Designing for Mobility 2013 conference, held in Melbourne. It was an enjoyable and interesting day, covering a huge …