Beyond the standard content audit

By: James Robertson Posted: April 26, 2013

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over …

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe. With the financial crisis and …

Intranet folk have many different titles

By: James Robertson Posted: March 11, 2013

I’ve just closed the application process to join the Advisory Panel for my upcoming book. I’m now working through the list, whittling 50+ entries down to the chosen 30. More …

How are you going with your #intranet three wins?

By: James Robertson Posted: March 8, 2013

Early in the year, we outlined a possible New Year’s Resolution for intranet teams: to deliver three wins in three months. The idea was a simple one: Deliver three “wins” …

It’s old news that Yahoo!’s CEO Marissa Mayer has come out publicly to tell staff that working from home is no longer allowed. Her message sent a shockwave through the …

Presentation: Mobility will change how we work

By: James Robertson Posted: March 5, 2013

Last week I was pleased to be the closing presentation at the Designing for Mobility 2013 conference, held in Melbourne. It was an enjoyable and interesting day, covering a huge …

Every intranet needs a strategy

By: James Robertson Posted: February 27, 2013

For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But whether you are responsible for …

Five layers of enterprise mobile design

By: James Robertson Posted: February 27, 2013

Enterprise mobility is quickly moving from pilots and proof-of-concepts to delivering key business functionality for staff when they’re away from their desks. These moves recognise the huge benefits that can …

2013 is the year of “intranet plus”

By: James Robertson Posted: February 19, 2013

Intranets are changing. With new technology and ways of working, intranets in many organisations are becoming much more than they’ve ever been before. From what we’re seeing, this is making …

Book review: Enterprise Search by Martin White

By: James Robertson Posted: February 4, 2013

Search is a tremendously important topic within organisations. The phrase “information overload” has long since passed into cliche, and yet we’ve done little of practical value to help staff and …