What drives my passion for intranets.

I’m very passionate about intranets, and the opportunities they provide. Where does this passion come from? I’ve spent a lot of time in organisations with…

Collaboration: questions to ask.

Staff and business areas often identify a need for collaboration tools, without knowing what the best solution would be. They may have some familiarity with…

Needs analysis from a distance.

How do you address the needs of staff that work in a different city, state or country? Visiting each of these offices may not always…

Meeting your intranet users.

Users are not all the same, and do not have the same needs. A key principle is therefore: you can’t usefully deliver information to users…