Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…
How design thinking is transforming intranets (keynote presentation).
I was honoured to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…
The value of entering the Intranet Innovation Awards: an interview with Jonathan Philips.
There are now less than two weeks to go to get your submissions into the Intranet Innovation Awards, with our closing date on June 6th. …
Is open-source becoming a significant force in the intranet space?.
Open-source technologies have always been a technology option for intranets, but mainly as a component within a wider eocsystem rather than as a base platform….
Award-winning intranets engage users throughout the design process.
Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides…
Leading intranets are now mobile.
The Platinum winner of the 2013 Intranet Innovation Awards. Screenshots courtesy of Barclays Bank. Employees demand mobile access when they are at work, and leading…
Shining a light on the most common intranet project.
The most common intranet projects are redesigns. These may be triggered for a variety of reasons: fixing up a old and dying site improving the…
Interview with Sharon O’Dea on UK Parliament’s award-winning mobile intranet.
The 2011 Intranet Innovation Awards were notable for not one but three remarkable mobile examples. In this interview, Sharon O’Dea explains what UK Parliament has…
Mobile intranets have come of age.
Screenshot courtesy of UK Parliament Mobile devices become ubiquitous in the consumer space, with “there’s an app for that” reshaping how people get access to…
Interview with Faith Wainwright of Arup.
When I was in London late last year, I was pleased to have an opportunity to record a video interview with Faith Wainwright of Arup….