Many core systems which are introduced by businesses tend are complex. These include CRM systems, finance platforms, practice management systems and ERP systems. While these products…

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

I was honoured  to be the opening keynote presenter at IntraTeam Event 2015 today. This is a wonderful conference, held in Denmark, a country that…

Over the last few years the popularity of external social media has had a significant influence on intranet design and direction. There has been the…

There are now less than two weeks to go to get your submissions into the Intranet Innovation Awards, with our closing date on June 6th. …

Open-source technologies have always been a technology option for intranets, but mainly as a component within a wider eocsystem rather than as a base platform….

Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides…

The Platinum winner of the 2013 Intranet Innovation Awards. Screenshots courtesy of Barclays Bank. Employees demand mobile access when they are at work, and leading…

The most common intranet projects are redesigns. These may be triggered for a variety of reasons: fixing up a old and dying site improving the…

The 2011 Intranet Innovation Awards were notable for not one but three remarkable mobile examples. In this interview, Sharon O’Dea explains what UK Parliament has…