Mobile devices have changed radically. In just the last two years new devices, such as the iPhone and modern Blackberries, have transformed the ability to…

Video and audio is part of the web, deeply ingrained in everyday browsing, whether it’s a news site with audio reports, a social network with…

Intranet-based rich media, including audio and video, provides new ways of connecting with staff.

Intranets were first created as a hobby project in most organisations, meeting some small need or targeting one group of staff. The potential benefits were…

“My sites” is a concept coming very much into vogue at present, driven by the adoption of SharePoint and a range of other intranet and…

Ok, I’m going to confront the elephant in the room: wiki markup has no future. I know I’m going to burnt at the stake by…

This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.

This briefing draws a clear line between two separate functionalities: personalisation and segmentation.

A few weeks ago, I participated in an intranet conference in Sydney. One of the speakers was Cushla Dawson from Air New Zealand, and she…