Intranets were first created as a hobby project in most organisations, meeting some small need or targeting one group of staff. The potential benefits were…

“My sites” is a concept coming very much into vogue at present, driven by the adoption of SharePoint and a range of other intranet and…

Ok, I’m going to confront the elephant in the room: wiki markup has no future. I know I’m going to burnt at the stake by…

This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.

This briefing draws a clear line between two separate functionalities: personalisation and segmentation.

A few weeks ago, I participated in an intranet conference in Sydney. One of the speakers was Cushla Dawson from Air New Zealand, and she…

Information must be managed on three levels within an organisation: corporate, team and individual. Tools and processes must be provided for each of the levels.