August 1, 2014

What’s happening in the wild when it comes to collaboration?

Categorised under: Collaboration

The Real Story Group have been long time friends and colleagues of Step Two, and their pragmatic (and vendor-neutral) advice stands out ahead of many others. So we’re very interested to see that they’re conducting a survey on collaboration and social tools, exploring how they’re used in the enterprise. Real data is thin on the […]

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July 30, 2014

Five intranet enablers and staff research (Step Two newsletter for July 2014)

Categorised under: Intranets, Usability & user-centered design

While we talk a lot about what intranets and and should do, it’s equally important to establish a solid behind-the-scenes foundation for sustainable intranet success. That’s the topic for our main article this month, which introduces the ‘five enablers’ as a new model for intranet teams. We also provide practical tips on how to find […]

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July 23, 2014

How to create successful SharePoint intranets (presentation)

Categorised under: Conferences & presentations, Intranets, SharePoint

We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a huge spectrum of SharePoint topics, from business-focused to highly technical. For my part, I presented on “How to create a successful SharePoint intranet”, which shared the pragmatic experiences we’ve gained […]

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June 27, 2014

Intranets, customer service and content clustering (new articles for June 2014)

Categorised under: Uncategorized

Customer service is vital for many organisations, and this month’s main article explores how intranets can (and should!) play a key role. We also look at how to cluster information when redesigning a site. This month’s articles Use the intranet to improve customer service Customer service is make-or-break for many organisations, and intranets can help. […]

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June 13, 2014

Intranets2014 wins at Pecha Kucha

Categorised under: Conferences & presentations

Every year at Intranets2014 the Step Two team like to do something that’s a little bit different. Something that will engage and entertain the delegates as well as draw out some interesting and current insights in the world of intranets. This year they chose to do a Pecha Kucha session with the theme of “How […]

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