July 23, 2014

How to create successful SharePoint intranets (presentation)

Categorised under: Conferences & presentations, Intranets, SharePoint

We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a huge spectrum of SharePoint topics, from business-focused to highly technical. For my part, I presented on “How to create a successful SharePoint intranet”, which shared the pragmatic experiences we’ve gained […]

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June 27, 2014

Intranets, customer service and content clustering (new articles for June 2014)

Categorised under: Uncategorized

Customer service is vital for many organisations, and this month’s main article explores how intranets can (and should!) play a key role. We also look at how to cluster information when redesigning a site. This month’s articles Use the intranet to improve customer service Customer service is make-or-break for many organisations, and intranets can help. […]

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June 13, 2014

Intranets2014 wins at Pecha Kucha

Categorised under: Conferences & presentations

Every year at Intranets2014 the Step Two team like to do something that’s a little bit different. Something that will engage and entertain the delegates as well as draw out some interesting and current insights in the world of intranets. This year they chose to do a Pecha Kucha session with the theme of “How […]

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June 10, 2014

Intranet folk know how to rock out (at Intranets2014)

Categorised under: Conferences & presentations

The social events at Step Two Intranet conferences are more than your usual drinks and canapés. In keeping with the conference theme of “intranets that rock”, the delegates from Intranets2014 headed to The Basement in Sydney for a night of networking and rock and roll. Entertained by a talented rock band and their quiz MC, […]

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June 5, 2014

Sketchnotes from Intranets2014

Categorised under: Conferences & presentations

I was very pleased to have been invited as a guest of Step Two to Intranets2014 as the official sketchnoter-in-residence. What’s a skechnoter? Sketchnoters use drawing and typography in notetaking to capture the essence of an event. Recording visually has an advantage over normal handwritten or typed notes because it engages both the visual and […]

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