Video marketing of the intranet

By: James Robertson Posted: December 1, 2009

It’s not enough just to redevelop the intranet, it also needs to be relaunched. The challenge, like all marketing, is to reach the intended audience and capture their attention. While …

How long could you survive without the intranet?

By: James Robertson Posted: November 25, 2009

We’ve got great stories coming out at the two-day Intranet Leadership Forum intensive in Sydney. One that jumped out to me was the following: The intranet team at a major …

The softer side of intranets

By: James Robertson Posted: November 24, 2009

For the last seven years we’ve been writing about intranets, and our focus has relentlessly been on how to make the intranet more valuable for staff and the organisation. Our …

Photos in staff directories

By: James Robertson Posted: November 24, 2009

Photographs can be a very valuable inclusion in a staff directory. They are helpful for putting faces to names, and nowadays in our on-line socially connected world are somewhat expected. …

Future principle: provide universal access

By: James Robertson Posted: November 23, 2009

In 2015, staff will have universal access to information and functionality, delivered at the point of need, regardless of where they may be. This means going beyond the “intranet as …

I’m going to start talking about the future, and I need your help

By: James Robertson Posted: November 20, 2009

Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about “today”, and what we can do to make …

Integrating CMS with recordkeeping?

By: James Robertson Posted: November 18, 2009

I provided a CMS short-list to a client today, just one of a number of CMS selection projects that we currently have underway. What made this different, however, was the …

Some testing is better than none

By: James Robertson Posted: October 29, 2009

Ideally, all intranet design projects should adopt a design approach which consults with users throughout the process, from identifying needs to input and evaluation of structure and design. This is …

About the intranet, on the intranet

By: James Robertson Posted: October 29, 2009

The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team itself to engage with the …

Seven roles of the intranet homepage

By: James Robertson Posted: October 29, 2009

There is no more contested or challenging page on the intranet than the homepage. As it is the most visible page on the site, everyone wants their piece of the …