Future intranet scenarios and screens in Melbourne

By: James Robertson Posted: April 13, 2010

The future of intranets is something that I’ve been focusing a lot on recently. All of this came together for a keynote presentation at the IntraTeam conference in Denmark, about …

Structuring three types of content

By: James Robertson Posted: March 30, 2010

The fundamental goal of developing a new structure for an intranet is to produce something that works well for staff. As discussed in the earlier article Escaping the organisation chart …

Measuring the effectiveness of intranet teams

By: James Robertson Posted: March 30, 2010

Intranet teams are responsible for creating an intranet that is a useful business tool, flexible enough to meet changing business needs, easy to use and trusted by staff. In doing …

Knowledge managers: stuck in the shadow of immortal figures

By: James Robertson Posted: March 26, 2010

When in London recently I spent a productive and interesting day with a knowledge manager in a small-ish organisation. In the job for six months, he had finally been able …

Getting the “intranet model” right

By: James Robertson Posted: March 9, 2010

I’ve just spent a day with a well-known global company at their headquarters in Sweden (and no, it’s not IKEA). They are in the early stages of a large intranet …

What drives my passion for intranets

By: James Robertson Posted: March 3, 2010

I’m very passionate about intranets, and the opportunities they provide. Where does this passion come from? I’ve spent a lot of time in organisations with staff who do the actual …

Future principle: put people at the centre

By: James Robertson Posted: February 23, 2010

This future principle explores where intranets should be heading. Previous principles include act proactively, not just reactively, provide universal access and it’s more than the intranet. They support two “future …

Three views on intranet names

By: James Robertson Posted: February 17, 2010

We recently asked members of the Intranet Leadership Forum about the names of their intranets. Several past articles have covered this topic, including Naming the intranet, which goes into the …

Eight intranet design mistakes

By: James Robertson Posted: February 17, 2010

Intranet projects are challenging at the best of times. Sites are large and content rich. Project teams are often thrown into the deep end, with many constraints and expectations. Intranet …

Future principle: it’s more than the intranet

By: James Robertson Posted: February 11, 2010

I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An important question has been raised …