Intranet projects are often longer and more involved than most teams expect. While no two projects are the same, and organisational circumstances vary greatly, teams should have some core expectations …

In today’s world new solutions and applications appear every day, and some are more useful and interesting than others. It’s part of an intranet team’s role to know what’s around …

The winds of change are blowing for intranets. Every intranet survey run in the wider community has shown that 50% of intranet teams are planning (or hoping) to redesign their …

Redesigning a well-established intranet involves major cultural change. For anything beyond the smallest of tweaks or incremental changes, reshaping the intranet will have an impact on business areas, content owners, …

Many organisations have staff who don’t sit at desks or in front of PCs. The challenge is how to give them access to the intranet, so they can easily complete …

Compelling, creative, addictive and a key tool in improving employee engagement. This isn’t the way most intranet managers would describe their sites. But that could all be about to change. …

Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee has to sign it off. …

A few weeks ago we ran an intranet strategy workshop for a major bank, helping them to identify approaches for their upcoming business case. Now we’ve been saying for a …

For many intranet teams, funding and resourcing is incredibly tight. The intranet is often a poor cousin to an organisation’s public website, and its worth to the organisation is rarely …

Intranets are most useful when they help staff do their jobs. This includes finding a key piece of information (‘what is the address for our interstate office?’) or completing a …